Returns & Exchanges
At banjaratrail, we want you to love every piece you wear. If your purchase isn't quite right, we offer a hassle-free 30-day return and exchange policy for all unworn apparel.
Initiate Your Request
Log into your banjaratrail account and select the items you wish to return or exchange from your order history to generate a return ID.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the clothing is in its original, unworn condition.
Ship It Back
Affix the prepaid shipping label provided in your email to the package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing